Famepilot features, every tool for every outlet
Just say the word.Famepilot can do it all.
Reviews, listings, local SEO, social, WhatsApp, campaigns, staff training and brand monitoring for every location you run. Ask for what you need, or scroll for the full list.
Priya S.
Waited 40 minutes for a table even though we had booked.
Famepilot is reading…
- Review in
- Reply posted
- Action taken
Brands that listen with Famepilot
1Every feature
Everything a customer experience team needs, from the first review request to the board report.
Every review from every site, in one live feed.
Watching Google, Facebook, X and 20+ more
Loved the chai and the quick service!
@brand best momos in town.
Long wait for a table on Sunday.
Friendly staff, cosy seating.
Track reviews and activity on Google, Facebook, X and 20+ review sites.
See what customers love and what they don't.
Top theme this week: Staff
Word clouds and top positive and negative themes, with regional language support.
Reach the right people on the right channel.
1,284 contacts in 6 segments
Build a customer directory by upload or POS/CRM sync, segmented automatically.
From head office to every store floor.
Holiday hours updated everywhere
Keep business details accurate across 25+ search, social and review sites.
2How it fits
One loop, from this visit to the next.
Every feature has a job in the same loop. Pick a step to see what does it, and which product it lives in.
Step 1 of 6
Ask
Invite feedback after every visit, online and in store.
Done by
- Review generationEmail or WhatsApp requests, with follow-ups on a schedule
- Campaigns managementReady-made review request and promo templates
- QR review invitesDesk holders and posters for every outlet
- POS flowWhatsApp feedback right after the bill
4One login
One login. Every product.
Your Famepilot account opens all 8 products, with the same locations, team and permissions in each.
Sign in to Famepilotapp.famepilot.com5Every product
All products, in detail.
Keep scrolling: each product takes the screen, running live, with what's inside and what it changes.
Review Management
Hear every review on Google, Zomato, Swiggy, Booking.com and TripAdvisor.
Every review and piece of feedback in one inbox. Reply fast and on-brand, turn complaints into tickets someone owns, and use AI to see why ratings move.
- review sources, public and private
- 40+
- capabilities, switched on per plan
- 64
- languages, including Tamil and Arabic
- 7
- Unified inbox Every review, one feed.
- AI reply Reply in seconds, in your brand's voice.
- Tickets Every complaint gets an owner.
- AI insights Find out why, not just what.
- Campaigns More reviews from happy customers.
- Reports Reports that send themselves.
Priya S.
Waited 40 minutes for a table even though we had booked.
Famepilot is reading…
- Review in
- Reply posted
- Action taken
Listing
Every outlet, right on Google Maps.
Every Google Business Profile in one dashboard. See which stores are incomplete or suspended, fix hundreds at once, open new stores faster and see where you rank, street by street.
- tools in one Listing tab
- 7
- bulk job to update hundreds of stores
- 1
- Geo Grid scans, over a 2–24 km radius
- 9×9
- Overview How healthy is every listing?
- Bulk update Change hundreds of listings at once.
- Create listing New stores on Google, faster.
- Geo Grid ranker See your rank, street by street.
- Publisher One post, every store.
- Performance What your listings deliver.
Geo Grid · rank on Google Maps for “café near me”
Local SEO/Store Locator
Be the answer when customers search “near me.”
Google only shows what it's confident in. We fix your citations, add schema markup and build a store locator in your website's theme, with a page for every outlet.
- page per outlet, each with its own schema
- 1
- edit, synced to Google and the locator
- 1
- ways to find a store: search, Near me, city
- 3
- Near-me visibility Show up where nearby customers look.
- Consistent citations One truth in every directory.
- Schema markup Details Google reads with confidence.
- Store locator Built to match your website.
- A page per store Every outlet gets its own URL.
- Easy updates Change a detail once, everywhere.
Google map pack · top 3 get the customers
- 1Tandoor Tales
- 2Urban Spoon
- 3Chai & Chat
- 4Your Café
LearnOS
Train every barista, steward, chef and cashier like your best one.
Turns your SOPs, recipes and service manuals into training journeys, uses AI to check what staff actually learned, certifies them, and shows you who's behind in every outlet.
- quiz questions AI drafts at a time
- 30
- grades, with feedback on what was missed
- A–F
- steps from SOP to certified
- 7
- Training journeys Your SOPs, turned into lessons.
- AI assessments Written, audio and video answers, graded.
- Certification A certificate when they pass.
- AI Trainer Answers only from your manuals.
- Learning paths Stages that unlock in order.
- Progress by outlet See who's behind, everywhere.
Training journey
Hygiene & food safety SOP
- Watch
- Practise
- AI check
- Certify
Anna Nagar outlet
- AAman · Barista Certified
- DDivya · Cashier72%
- JJoseph · Steward45%
WhatsApp Automation
Every WhatsApp chat. One team. On autopilot.
Connect your WhatsApp number once. Then run conversations, bulk messaging and chatbots for every outlet, with Meta's rules built into the workflow.
- contacts in a single bulk upload
- 200K
- reply window, handled for you
- 24h
- tools in one WhatsApp tab
- 6
- Messages One shared inbox for every chat.
- Message templates Meta-approved, ready to send.
- Contacts An audience you can segment.
- Campaigns Broadcasts you can actually measure.
- Bot flow A chatbot, no code.
- POS flow Feedback after every visit, automatically.
Hi! Is the Bandra outlet open tonight?
Campaigns
Every customer asked for a review.
Happy customers rarely leave a review unless you ask, and asking by hand doesn't scale across outlets.
- Review requests on WhatsApp and email, with automatic follow-ups
- Contacts imported or synced from POS and CRM, deduplicated and tagged
- Email and WhatsApp templates and newsletters for every location
- 840
- Sent
- 612
- Opened
- 96
- Reviews
- Aarav M.via WhatsAppQueued
- Neha K.via EmailQueued
- Rohan S.via WhatsAppQueued
- Priya D.via WhatsAppQueued
Brand Monitoring (Mention)
Every mention of your brand, anywhere.
People talk about your brand on news sites, blogs, YouTube and social, far beyond your own pages, and you hear about it last.
- Monitor 100M+ websites, news, YouTube and social
- Tag mentions and find the influencers talking about you
- Turn mentions that need action into service tickets
News · City Food TimesPositive
Spice Route named among the city's best biryani spots
YouTube · Foodie TalesPositive
Tried the new kebab platter at Spice Route…
6Your industry
Set up for how your industry runs.
The same platform, tuned to the sites your customers review you on and the questions they ask.
Turn every diner into a five-star review
Customers discuss your outlets on Google, Zomato, Facebook and Instagram. Famepilot asks for feedback after every meal, fixes problems privately and puts the happy ones on the platforms that matter.
- revenue lift via review marketing (up to 10-12%)
- 0%
- reputation increase within a quarter (up to 20-25%)
- 0%
Where your customers review you
- Zomato
- Swiggy
- Magicpin
- Dineout
- Aarav M.Google
“The chef personally checked on our table and the food was so fresh. Will be back.”
Chef - Neha K.Zomato
“Tasty food but the cutlery and table could have been cleaner.”
Hygiene - Tom R.Swiggy
“No English menu and nobody to help us order. Left disappointed.”
Menu - Priya S.Google
“Absolutely delicious, portions were generous. Service was a little slow.”
Taste
Bikanervala, 80+ outlets on Famepilot
One outstanding attribute of Famepilot that impresses us is its cost-effectiveness and proactive nature in introducing new tools to try on.
- outlets in one dashboard
- +
- offline-outlet alert interval
- min
- with Famepilot
- + yrs
7FAQ
Ask us anything
What is Famepilot's best feature?
Every feature is built with patience and experience to give businesses the best. The right one to start with is the one that fixes your biggest problem today.
Should my business be on every review platform?
No. Each review platform serves particular regions and audiences. Famepilot helps you choose the ones that matter most for your business.
Can reviews improve my SEO?
Definitely. Reviews play a vital role in local SEO and how often you show up in local search.
Can you grow my business fast?
We have many case studies showing how we helped businesses increase their revenue.
Read the case studiesIs offline feedback really dead?
Not at all. Offline feedback still matters, and Famepilot has a dedicated dashboard section to collect and manage offline reviews and surveys.
What's your best advice for a newcomer?
Read our blog and the Knowledge Base to get the most out of Famepilot.
Browse the Knowledge BaseDo you provide full support?
Always. Famepilot has your back: just sign in to your account.
Sign inWhat is your success rate?
Businesses using Famepilot have seen a 10–15% increase in organic local ranking. Contact us to learn more.
Contact usLet'stalkaboutyourcustomers.
Questions about reviews, listings or pricing? Send us a note and the team will get back to you within one business day.
- 01We read every noteA real person on the team, not a bot.
- 02Reply in one business dayWith answers, not a sales script.
- 03A walkthrough on your dataIf it helps, we show it on your own locations.