Brand Monitoring
Yourcustomersaretalking.Canyouhearthem?
Monitor your brand across 100M+ websites, news sources, YouTube and social media. Enter a keyword and Famepilot fetches every online mention daily, so you can act in real time.
City Food DailyNews · reach 1.2MPositive
Queues around the block as Masala Box opens its 40th outlet.
@hungryinpuneX · reach 3.4KNegative
Waited 50 minutes for my Masala Box order tonight. Not great.
Street Eats with KabirYouTube · reach 820KPositive
I tried every thali at Masala Box so you don't have to.
@meera.eatsInstagram · reach 12KPositive
Sunday lunch sorted. Masala Box never misses.
Websites, news sources, blogs, forums, YouTube and social media. Famepilot sweeps them every day and brings back each mention of your brand.
- news.cityfooddaily.in
- youtube.com
- instagram.com
- x.com
- reddit.com
- facebook.com
- thecurrynotes.blog
- linkedin.com
- quora.com
- medium.com
- local news sites
- food forums
What you can discover with Brand Monitoring
Websites
The most popular websites where the conversation happens.
Point at a website to filter the report. Click to keep it.
Your brand's social reach
Trends and changes in your brand's social reach over time.
Influencers
The most influential people talking about your brand.
- Anjali RaoCity Food Daily · News1.2M
- Kabir SethiStreet Eats · YouTube820K
- Meera Iyer@meera.eats · Instagram312K
02Service Ticketing
Turn customer conversations into service tickets.
Solve issues before they escalate. Address customer issues proactively, assign each ticket to a particular employee and receive automatic alerts on every update to that ticket.
- Raise a ticket from any mention
- Assign it to the right employee
- Ticket reports over time, by provider and SLA
Mentions
@meera.eatsPositive
Sunday lunch sorted. Masala Box never misses.
@delhifoodtrailNegative
Wrong item delivered by Masala Box again, still waiting on a refund.
@ankit_rPositive
Third time this month at Masala Box. The staff remember my order now.
Ticket desk
A negative mention just came in.
Simple plans. Start free for 7 days.
No strings attached. Every plan includes sentiment analysis and social reach reports.
$29/month
- 3 keywords
- 9,000 mentions
- 3 users
- Updates every 12 hrs
$39/month
- 5 keywords
- 50,000 mentions
- 5 users
- Updates every 8 hrs
$59/month
- 10 keywords
- 100,000 mentions
- 10 users
- Updates every 4 hrs
Hear every mention. Answer the ones that matter.
Add your brand as a keyword and see what people are saying today.
Let'stalkaboutyourcustomers.
Questions about reviews, listings or pricing? Send us a note and the team will get back to you within one business day.
- 01We read every noteA real person on the team, not a bot.
- 02Reply in one business dayWith answers, not a sales script.
- 03A walkthrough on your dataIf it helps, we show it on your own locations.