Famepilot WhatsApp, one hub for every number and every outlet
Every WhatsApp chat.One team.On autopilot.now
Connect your WhatsApp number once. Then run customer conversations, bulk messaging and chatbot automation from one place, for every outlet, with Meta's rules built into the workflow.
Built for restaurant and QSR chains first, and for any multi-location business whose customers already live on WhatsApp.
Masala BoxOfficial business account
- Shared team inbox
- Meta-approved templates
- Bulk & scheduled campaigns
- No-code bot builder
- POS-triggered feedback
- Contacts & tags
- 24-hour window handled
- Smart Reply inbox
- AI hand-off
- Shared team inbox
- Meta-approved templates
- Bulk & scheduled campaigns
- No-code bot builder
- POS-triggered feedback
- Contacts & tags
- 24-hour window handled
- Smart Reply inbox
- AI hand-off
1The problem
Your customers are on WhatsApp. Is your business?
Six everyday problems for multi-location teams, and what answers each one. Pick one, or let it play.
Without it
Customers message first, but replies come from a personal phone, or not at all. Chats get lost, nobody owns them, and there's no record.
With Famepilot · Messages
One shared inbox with ownership, All / Unread / BotFlow filters, internal notes and AI replies.
2Inside WhatsApp
Six tools, one tab.
Everything in the WhatsApp tab's left-hand menu. Scroll to move through them, and every screen works, so click around.
3Meta's rules, built in
The 24-hour window, handled for you.
WhatsApp only allows free-form replies within 24 hours of the customer's last message. After that, an agent must send an approved template. Famepilot's template dialog steps in at exactly that moment, so nobody has to remember the rule.
- Utility · Order updates, confirmations, reminders.
- Promotional · Offers, launches, festive broadcasts.
- Authentication · One-time passcodes and verification.
Templates are required for any business-initiated message, which makes them the compliance gatekeeper for everything outbound.
18h
left to reply freely
Window open: type anything, add media, or use AI reply
Illustrative. Drag the slider to see how the composer changes.
4Connect once
Plug in a number. Everything lights up.
Connect more than one number if you need to. A phone-number dropdown switches the whole WhatsApp tab between them.
Two ways to connect
Some screens spell the partner "Karrix".
Phone number
Inbox, templates, contacts, campaigns and flows all follow the selected number: POS Flow · Feedback.
Illustrative numbers and labels.
5In practice
Four ways teams use it.
Scenarios built from what the tab does today. They show the shape of the work, not a promise of results.
Feedback after every dine-in
A QSR chain with outlets on Posist.
- 1Each outlet is onboarded in three steps, set to dine-in only, with its own feedback link slug.
- 2A guest pays and the POS closes the bill.
- 3After the countdown (3600 seconds by default), WhatsApp sends a feedback message with the link.
- 4Feedback flows into Famepilot's reputation and review features, and the team downloads or emails a delivery report per outlet.
- POS Flow
- Message Templates
- Delivery report
6Before and after
From scattered chats to one system.
- Before
Replies come from personal phones, or not at all.
A shared inbox with owners, filters, notes and AI replies.
- Before
Each outlet has its own voice and speed.
One workspace, with WhatsApp beside every other channel.
- Before
Nothing asks diners for feedback at the right moment.
POS Flow sends a feedback link after every visit.
- Before
Broadcasts by hand, with no delivery or read data.
Official-API campaigns with Sent, Delivered, Read and Undelivered.
- Before
Meta's rules are learned the hard way.
Template sync, and a prompt when the 24-hour window closes.
- Before
Staff answer the same questions all day.
A bot answers 24/7 and hands off to a person or AI.
Hover or tap a card to flip it, or switch every card at once.
7Who it's for
Any multi-location business whose customers are already on WhatsApp.
Restaurants & QSR
The core segment: POS-triggered feedback, bots and campaigns for every outlet.
Cafés & food courts
Menus, offers and order updates without a marketing team.
Salons & wellness
Festive offers and reminders for a list of regulars.
Clinics
A keyword bot that handles the booking questions.
Retail
Segmented broadcasts and a shared inbox across stores.
Hospitality
Guest conversations in one inbox, beside every other channel.
One number, one inbox, one set of rules.
From the first hello to the last review, run WhatsApp for every outlet from one place. See it on your own numbers in a short demo.
Let'stalkaboutyourcustomers.
Questions about reviews, listings or pricing? Send us a note and the team will get back to you within one business day.
- 01We read every noteA real person on the team, not a bot.
- 02Reply in one business dayWith answers, not a sales script.
- 03A walkthrough on your dataIf it helps, we show it on your own locations.