Conversations are scattered
DMs, comments, tags, story mentions and ad comments land on dozens of pages across Instagram, Facebook, X, WhatsApp and more.
SocialOne command centre for every page, every outlet
Never miss a customer on Instagram, Facebook, WhatsApp, X, TikTok or YouTube.
Famepilot Social brings listening, replying, publishing, ticketing, paid-ads analysis and reputation reporting into one workspace, with AI that replies around the clock and your team in control of anything risky.
Built for restaurant and QSR chains, retail, hospitality and consumer brands that run many pages, often one per outlet.
Reel schedulednowDiwali · 48 pages · 8 Nov, 7:30 pm
Ticket TK-3107nowCritical · Noida Sector 18 · SLA 1h 52m
Reputation Risk: CalmnowSocial Reputation Index 74 / 100
Smart Inbox · Auto-reply
Rules first, AI catch-all, humans for anything risky
Live
@priya.eats DM · Andheri West page23:40
Are you open till midnight on Saturday?
NeutralEnglishRule: After-hours · 22:00–09:00
Reading the conversation…
#01The problem
Customers talk to you on every network, all day. Most brands hear a fraction.
Messages go unseen, replies are slow, complaints have no owner, and leadership finds out about a viral post from the news.
8
1,240Messages waiting over an hour
Swipe through, and reply to see each one fixed.0/8
CalmElevatedCrisis
Reputation Risk
Crisis
Illustrative: a 32-outlet brand on a busy Saturday.
- 64
- Apps and pages to check
- 86
- Complaints with no owner
- 3,920
- Off-page mentions unseen
#02How it all connects
From first mention to last word.
Six steps, one workspace. Follow a single complaint from the moment it's posted to the line it earns in next month's report.
Step 1 of 6
Listen
Social Listening, Mentions and the Smart Inbox pull every conversation into Famepilot.
- Smart Inbox
- Mentions
- Social Listening
@meera_kMention on X, not on any of your pages
Cold food again at Masala Box Andheri. Tagging the food safety authority.
Listen
#03Inside Social
The whole command centre.
Eight tools in one Social tab. Every screen works, so click around.
Smart Inbox
Never miss a customer.
- AI Reply & Smart Templates
- Hide, unhide or delete
- Full customer history
#04Every network, honestly
One workspace. Every channel your customers use.
Pick a module to see exactly which networks it covers today, or tap a network to see every module that supports it.
Module 01 / 08
Smart Inbox
DMs, mentions, post comments, comment replies and ad-post comments in one queue.
- InstagramLiveLive
- FacebookLiveLive
- XLiveLive
- TikTokLiveLive
- WhatsAppLiveLive
Meta does not offer public keyword search, so Instagram listening is hashtag-based and Facebook covers owned and watchlisted public pages. Some modules depend on your plan.
#05For leadership
One score. One story. Every month.
The monthly Social Reputation Report turns every conversation into a 0–100 index, a risk level and a short list of actions with owners. Sentiment is read by an LLM, not taken from platform labels.
Pick a month
- Reading mentions, comments and DMs
- Classifying sentiment with an LLM
- Benchmarking competitors
- Writing findings and actions
Include Creator EcosystemAn optional pillar. Weights rebalance when it's off.
Writing the Sep 2026 report…
#06For every team
One workspace, four answers.
Social stops being “whoever sees it replies”. Each team gets the view it needs, from the same data.
“How is our reputation and social performance doing?”
- One reputation score, risk level and competitor share of voice
- A monthly AI report with recommended actions and owners
- Early warning on viral posts and regulator escalations
Lives in
Every conversation.One command centre.
See how Famepilot Social would work across your pages, outlets and teams, with your own data.
Rather talk it through?
Talk to sales- Faster first replies, higher response rate
- Fewer missed messages and leads
- Complaints caught before they escalate
- A consistent presence on every page and profile
- Less manual work per agent
- Clear evidence for organic and paid social
Some modules, such as AI social reply and Social Listening, depend on your plan.
Contact us · the team is listening
Let'stalkaboutyourcustomers.
Questions about reviews, listings or pricing? Send us a note and the team will get back to you within one business day.
- 01We read every noteA real person on the team, not a bot.
- 02Reply in one business dayWith answers, not a sales script.
- 03A walkthrough on your dataIf it helps, we show it on your own locations.
Customer history5 interactionsFirst contact May 2026