Famepilot

Pricing

Reviews management plans for every size of brand

Plans scale with your location count. Every plan includes the full platform and starts with a 7-day free trial.

locations

You'd be on Silver with 49 user seats: 1 central user plus 2 per location.

    • 1 central user + 1 user per location
    • Every feature listed below
    • 7-day free trial
    • 1 central user + 2 users per location
    • Every feature listed below
    • 7-day free trial
    • 1 central user + 3 users per location
    • Every feature listed below
    • 7-day free trial
    • 1 central user + 3 users per location
    • Every feature listed below
    • 7-day free trial

Included in every plan

27 features in 6 groups. Open a group to see what's inside.

  • Google Maps & Facebook reviews
  • 20+ industry-leading review websites
  • 20+ industry-leading listings & complaints websites
  • Offline, paper and internal feedback collection
  • Review tagging
  • Download all reviews

  • Respond to every review from the dashboard
  • 15 smart response templates
  • Intelligent auto-reply options

  • 1 central user
  • 1–3 users per location, by plan

  • Location-based email and SMS templates
  • Location-based campaign sending
  • 1st and 3rd party review request campaigns
  • Configurable landing page
  • Follow-ups on sent campaigns
  • Auto-response on 1st party reviews
  • CRM, POS & loyalty system integration

  • Ratings & reviews report: over time, by provider & location
  • NPS report: over time, by provider & location
  • Sentiment report: over time, by provider & location
  • Tag report: over time, by provider, location & keyword
  • Daily to yearly summaries on email
  • Custom reports

  • Bulk user and location setup
  • Onboarding sessions
  • Training

Add-ons

Available on any plan.

  • Create categories and keywords for deep insights
  • Detailed category performance report
  • Detailed topic insights
  • Location performance dashboard across categories

  • Pick competitor brands at central and branch level
  • Competitor ratings and reviews at central and branch level
  • Competitor sentiment word cloud at central and branch level

  • Raise and assign tickets to employees
  • Automatic alerts on ticket updates
  • Ticket reporting over time, by provider, location and SLA
Contact us · the team is listening

Let'stalkaboutyourcustomers.

Questions about reviews, listings or pricing? Send us a note and the team will get back to you within one business day.

  1. 01We read every noteA real person on the team, not a bot.
  2. 02Reply in one business dayWith answers, not a sales script.
  3. 03A walkthrough on your dataIf it helps, we show it on your own locations.
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